Customer Portal

The features and benefits available through the portal include:

  • 24/7 access to your account activity
  • Make secure ACH check payments
  • Review job balances and generate an interim statement
  • Check the status of open orders
  • View and download invoices and credit notes
  • See job site pictures of your delivered orders
  • Export invoices and credit notes to QuickBooks
  • Search products purchased
  • View and download current and past statements
  • Verify job addresses and contacts

To request access to Web Track, and select Request Access. You will be prompted to create a unique Login name, enter your Account Number or Customer Code (the 5 or 6-digit number found on your statements and invoices/credit notes), and complete a few other contact fields. Note that Login names cannot contain spaces or the following characters.

After your request is submitted and your user is created, you will receive an email with your Berry Home Centers login credentials. You can change your assigned password in Settings after log in. While the portal is intuitive and easy to navigate, there is a Help page that outlines each section and provides instructions on how to utilize the features.

Our Accounts Receivable Department is available to answer your account and Web Track questions Monday – Friday from 9:00 AM – 4:00 PM at 276-646-7510 or by email at

Berry Home Centers is the region’s leading independent locally-owned building materials supplier, serving Southwest Virginia and Northeast Tennessee. 


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